Onsite IT Technician / Team Lead | Onsite IT Techniker / Teamleiter (m/w/d)

puro Personaldienstleistung GmbH

Frankfurt am Main, Hessen, Deutschland
Published Mar 31, 2026
Full-time
Permanent

Job Summary

This role in Frankfurt am Main offers a dynamic opportunity for an experienced IT professional to step into a leadership position. As a Team Lead and Onsite Technician, you will be responsible for motivating your team while maintaining a hands-on approach to technical support. Your daily activities will include implementing IT workstations, resolving hardware and software issues both remotely and onsite, and training users on system utilization. You will manage incoming requests via a ticketing system, ensuring compliance with SLAs, and oversee network and printer environments. This position is ideal for someone with a solution-oriented mindset who enjoys balancing technical troubleshooting with team coordination. The role is initially offered through employee leasing with a clear option for permanent takeover, featuring a modern work environment, 30 days of vacation, and excellent professional development opportunities.

Required Skills

Education

Completed vocational training in the IT field or equivalent professional qualifications.

Experience

  • Several years of professional experience in the IT sector
  • Professional experience in onsite and remote technical support
  • Demonstrated experience in team leadership or a desire to take on more responsibility
  • Experience working with ticketing systems and adhering to SLAs
  • Proven experience in configuring clients and installing software

Languages

Not specified

Additional

  • The position is located in Frankfurt am Main. It is a full-time, permanent contract opportunity starting via employee leasing with a takeover option.