2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves the administration and maintenance of Windows and Linux server environments within a 2nd level support framework. You will be responsible for analyzing and resolving complex technical disruptions in IT infrastructure, including network and server systems. Day-to-day tasks include collaborating with 1st and 3rd level support teams, implementing security patches, and monitoring system performance using tools like SolarWinds or Grafana. You will also contribute to documentation and participate in migration or automation projects. This position is ideal for technical professionals who value continuous learning and data security. It offers a unique opportunity to work with a modern tech stack including cloud technologies (Azure/AWS) and automation tools (Ansible/Puppet) in large-scale IT environments. The role is permanent and full-time, requiring a proactive communicator who is comfortable with occasional travel to project sites.