IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

This role involves providing high-level technical support and administration for Windows and Linux environments within a dynamic IT infrastructure. As a 2nd Level Support specialist, you will be responsible for analyzing and resolving complex technical malfunctions in network and server systems. Your daily activities will include collaborating with 1st and 3rd level support teams, implementing security patches, and optimizing system performance using modern monitoring tools. You will also play a key role in IT projects such as migrations, rollouts, and automation initiatives. The ideal candidate possesses strong troubleshooting skills and a deep understanding of network protocols and virtualization. This position is particularly attractive for professionals who enjoy working with cutting-edge technologies like Cloud (Azure/AWS) and automation tools (Ansible/Puppet) while benefiting from a permanent contract and continuous professional development opportunities in large-scale IT environments.