IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer, you will be responsible for the administration and maintenance of Windows and Linux environments within a 2nd level support framework. Your day-to-day activities involve analyzing and resolving complex technical malfunctions across IT infrastructure, including servers and network systems. You will collaborate closely with 1st and 3rd level support teams to ensure efficient problem escalation and the implementation of new technologies. A significant part of the role includes monitoring system performance, implementing security patches, and contributing to documentation and process optimization. This position is particularly attractive for professionals who enjoy variety, as it offers the opportunity to work with a wide range of modern technologies—from virtualization and cloud platforms to automation tools—within large-scale IT environments. The role includes permanent employment and professional development opportunities, though it does require a willingness to travel for specific projects.