IT Service Technician | IT-Servicetechniker (m/w/d)

wu personal GmbH Berlin

Blankenfelde-Mahlow, Brandenburg, Deutschland

Published Mar 26, 2026

Full-time

Fixed-term

Job Summary

As an IT Service Technician, you will be responsible for providing comprehensive hardware and software support for a leading international IT infrastructure service provider. Your daily activities will include the maintenance of printers and multi-function devices, setting up network printers, and troubleshooting connectivity issues. You will handle the physical installation, relocation, and cabling of IT hardware, as well as the deployment of PCs including operating systems and standard software. A significant portion of the role involves providing remote and on-site support, utilizing SCCM and Active Directory for software distribution, and documenting all activities within a ticketing system. This position is ideal for candidates who enjoy direct user communication and hands-on technical tasks. The role offers a unique opportunity to work with a global workforce of 20,000 employees, supporting large-scale enterprise and public sector clients with high chances of permanent takeover.

Required Skills

Education

Completed technical vocational training, retraining, or equivalent professional IT experience.

Experience

Completed technical vocational training or at least 1 year of practical experience in the IT environment within the last 3 years
Professional experience in onsite and remote support including independent ticket processing
Practical experience with hardware/software installation, repair, and upgrades
Professional experience in cabling and physical IT hardware setup

Languages

German (Fluent)English (Fluent)

Additional

This is a full-time, fixed-term contract role under the GVP collective agreement. Candidates must be comfortable with on-site user communication and physical hardware handling.