Technical Operations Manager - Service | Technischer Betriebsführer (m/w/d) Service

Job Summary

This role involves overseeing technical operations and service management within a family-owned energy company. As a Technical Operations Manager, you will serve as the Second-Level Support for customers and act as the central point of contact for service technicians to assist with troubleshooting and problem resolution. Your daily responsibilities include planning service assignments, managing communication with investors, subcontractors, and manufacturers, and ensuring the processing of manufacturer warranties. You will also be responsible for documenting project progress in the 'Engine4' Field Service Management system and managing the company's control center. This position is ideal for a service-oriented professional with a strong electrical background who enjoys organizing complex projects and interacting with various stakeholders. The role offers a sustainable work environment with modern equipment, 30 days of vacation, and extensive professional development opportunities through an internal academy.