Process Manager | Prozessmanager:in (all genders)
Klinik Facility-Management Eppendorf GmbH
Job Summary
As a Process Manager at the University Medical Center Hamburg-Eppendorf (UKE), you will play a pivotal role in optimizing operations for one of Europe's most modern clinics. Operating within the Facility Management subsidiary (KFE), you will analyze business processes across the value chain, identify inefficiencies, and model new workflows using standards like BPMN. Your day-to-day involves defining KPIs, leading organizational projects, and moderating workshops to drive digital transformation and automation. This role requires a blend of analytical thinking and strong communication to advise executives and implement change. What makes this position unique is the opportunity to contribute to a system-relevant institution where your work directly supports healthcare excellence. You will benefit from a crisis-secure workplace in central Hamburg, flexible mobile office options, and a family-friendly environment including childcare support and extensive professional development opportunities.
Required Skills
Education
University degree in Business Administration, Engineering, Computer Science, or a comparable qualification.
Experience
- Several years of professional experience in process, project, or organizational management is desirable
- Proven experience in process modeling and documentation (e.g., BPMN)
- Experience working with SAP software
- Demonstrated experience in moderation and leading workshops
- Professional background in analyzing value chains and identifying process inefficiencies
Languages
Additional
- Proof of full immunization against the measles virus is a mandatory legal requirement for employment. The role is based in Hamburg with no travel required.
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