WAN Operations Coordinator | WAN Operations Koordinator (m/w/d)

BWI GmbH

Rheinbach, Nordrhein-Westfalen, Deutschland
Published Mar 25, 2026
Full-time
No information

Job Summary

As a WAN Operations Coordinator, you will play a pivotal role in ensuring the digital future of the German Federal Armed Forces by managing one of Germany's most complex IT infrastructures. Your day-to-day responsibilities involve steering and coordinating Wide Area Network (WAN) operations orders, including resource allocation and scheduling. You will evaluate incoming orders, perform impact analyses, and manage maintenance windows and change requests to ensure minimal service disruption. This role requires close collaboration with deployment management and technical planning teams to maintain ITIL-compliant processes and operational documentation. This position is ideal for those who enjoy complex problem-solving and team-based communication. It offers a unique opportunity to contribute to national security while benefiting from a highly stable employer, flexible working hours, mobile work options, and extensive professional development resources like LinkedIn Learning.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration) or an equivalent qualification.

Experience

  • Minimum 4 years of subject-related professional experience in IT operations
  • Professional experience in change planning and workflow coordination
  • Proficient experience using IT ticketing systems
  • Experience with products from manufacturers such as Cisco, Adva, or Nokia is preferred

Languages

German (Fluent)English (Basic)

Additional

  • Must be able to work independently and analyze complex technical issues; requires the ability to coordinate with external carriers for ordering and terminating services.