CRM and Low-Code Platform Application Manager | Application Manager CRM und Low-Code-Plattform (m/w/d)
REMONDIS IT Services GmbH
Job Summary
As a CRM and Low-Code Platform Application Manager at REMONDIS IT Services, you will be responsible for the continuous and fail-safe operation of critical IT services including cobra, INTREXX, SmartTrack, and ProActis. Your daily activities involve capturing and processing system requirements, managing change processes, and providing 2nd-level support while coordinating with 3rd-level support providers. You will act as a central communication hub between software manufacturers, internal IT departments, and clients to synchronize release and rollout plans. This role is ideal for a service-oriented professional who enjoys optimizing existing applications and contributing to diverse IT projects. The position offers a unique opportunity to work within a family-owned, sustainability-focused company that provides a 38-hour work week, mobile working options, and a structured onboarding process, making it an attractive environment for those seeking both stability and professional growth in a system-critical industry.
Required Skills
Education
Successfully completed vocational training as an IT Specialist (Fachinformatiker) or a similar qualification.
Experience
- Professional experience in managing CRM systems and Low-Code platforms
- Experience in coordinating external service providers and software manufacturers
- Proven track record in handling databases and technical interfaces
- Experience in 2nd-level support and coordinating 3rd-level support processes
- Professional experience in application management and change processes
Languages
Additional
- The role is based in Lünen and requires a customer-oriented mindset with the ability to work in a 38-hour work week model.
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