IT Application Support Specialist | IT Anwendungsbetreuer (m/w/d)

REMONDIS IT Services GmbH

Lünen, Nordrhein-Westfalen, Deutschland
Published Mar 24, 2026
Full-time
Permanent

Job Summary

As an IT Application Support Specialist at REMONDIS IT Services, you will serve as a vital link between software users and technical infrastructure. Your day-to-day responsibilities include the administration, maintenance, and continuous improvement of existing software applications. You will provide essential First and Second-Level support, troubleshooting technical issues independently while training and advising users on software functionalities. Beyond support, you will collaborate with internal IT teams and external service providers to implement new requirements and maintain comprehensive documentation. This role is particularly attractive for those seeking a modern work environment, offering a 38-hour work week, 30 days of vacation, and mobile working options. Joining a family-owned company in a sustainable industry, you will benefit from a structured onboarding process and extensive professional development opportunities within a mission-driven team.

Required Skills

Education

Completed vocational training in IT, a commercial field, or equivalent professional experience as a career changer with a service background.

Experience

  • Professional experience in IT or commercial sectors with a service-oriented background
  • Experience in software administration and application support
  • Proven track record in troubleshooting and technical problem-solving
  • Experience in creating and maintaining user documentation and manuals
  • Experience working in a collaborative team environment with external service providers

Languages

German (Fluent)

Additional

  • Located at headquarters in Lünen; requires a structured and independent working style; offers flexible working hours and mobile work options.