Junior Inhouse Consultant IT Service Management | Junior Inhouse Consultant IT Service Management (m/w/d)

Job Summary

As a Junior Inhouse Consultant for IT Service Management (ITSM), you will be responsible for the design and continuous improvement of core IT processes, including Incident, Problem, and Change Management. Working within the central IT service provider for the REMONDIS Group, you will serve as a key point of contact for integrating ITSM tools, managing data source connections, and developing a comprehensive Configuration Management Database (CMDB). Your daily tasks will involve consulting internal IT departments on process implementation, automating workflows, and managing the service catalog. This role offers a unique opportunity to work in a family-owned, sustainability-focused company with a 38-hour work week, mobile working options, and a structured onboarding program. It is an ideal position for a motivated professional looking to bridge the gap between technical implementation and organizational process design in a large-scale enterprise environment.