IT Support Specialist / IT Service Desk Technician | IT Support / Mitarbeiter IT Service Desk (m/w/d)

Job Summary

As an IT Support Specialist at REMONDIS IT Services, you will serve as the primary point of contact for all IT-related inquiries, supporting a massive infrastructure of over 15,000 users across 1,000 global locations. Your daily responsibilities include providing first-level support, analyzing and resolving technical malfunctions, and managing the installation and rollout of hardware such as PCs, notebooks, and printers. You will collaborate closely with internal departments and decentralized IT staff to ensure central systems run smoothly. This role is ideal for service-oriented professionals who enjoy troubleshooting and contributing to administrative IT projects. The position is particularly attractive due to its stable, family-owned company environment, offering a 38-hour work week, 30 days of vacation, mobile work options, and a structured onboarding process designed to foster long-term professional growth in a sustainable industry.