IT Support Specialist | Sachbearbeiter/-in (m/w/d) IT-Support

Landeshauptstadt Potsdam

Potsdam, Brandenburg, Deutschland
Published Mar 20, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist for the City of Potsdam, you will be a key contributor to the technical stability of one of the region's largest employers. Your daily responsibilities include operating, configuring, and maintaining IT systems, software, and hardware peripherals. You will handle both first- and second-level support, ensuring smooth user operations while managing the physical setup and relocation of IT and telecommunications workstations. Beyond troubleshooting, you will assist in the procurement of IT equipment and support the planning and control of various IT projects. This role is ideal for a service-oriented professional who enjoys a mix of technical administration and hands-on hardware management. The position is particularly attractive due to its permanent contract status, flexible working hours under a 39-hour week, and a competitive public service salary package with comprehensive benefits including a company pension and transport subsidies.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification with equivalent skills.

Experience

  • Mandatory professional experience in IT support or system integration
  • Experience in the setup, dismantling, and relocation of computer and media technology
  • Previous experience in the public sector is preferred
  • Proven experience in user support and technical troubleshooting

Languages

Not specified

Additional

  • Valid Class B driver's license and willingness to participate in on-call shifts are mandatory. Must have the legal right to work in Germany for a permanent public sector position.