IT Support Specialist / Systems Integration Technician | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This role involves joining the growing IT department of Plum Druck + Entwurf GmbH, a full-service agency with nearly 40 years of experience supporting small and medium-sized enterprises. As an IT Support Specialist, you will be the primary point of contact for clients facing technical challenges, handling issues via telephone and online remote maintenance. Your daily responsibilities will include domain registration and management, as well as diagnosing and resolving email-related technical problems. The position is ideal for someone who enjoys independent work within a friendly, future-oriented team featuring flat hierarchies. The company offers a highly supportive environment with modern office facilities, personalized professional development opportunities, and a unique company culture that includes organized breaks for activities like beekeeping or walking. With solid core working hours and no overtime, this role provides an excellent work-life balance in a creative agency setting.