IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Eschborn bei Frankfurt

Job Summary

This role involves providing critical 2nd level onsite support for client systems and end devices in a professional banking environment in Eschborn. As an IT Service Technician, your daily activities will include hardware replacement, troubleshooting complex software and hardware issues, and installing various devices such as notebooks, PCs, tablets, and smartphones. You will also manage printer support, patch management, and document all activities within the ServiceNow ticketing system. The ideal candidate possesses a strong technical background and a customer-oriented mindset for professional consulting. This position is particularly attractive due to its location near Frankfurt, the opportunity to work within a stable banking context, and a comprehensive benefits package including company pension schemes, corporate benefits, and a company mobile phone available for private use.