IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Wuppertal

Job Summary

As an IT Service Technician for Onsite Support in Wuppertal, you will play a critical role in providing second-level technical assistance. Your daily responsibilities will center on managing Full Process Control (FPC) and Managed Platform/Cloud (MPC) systems, which includes handling error reports, device replacements, and routine maintenance. You will be instrumental in organizing the transition from FPC to MPC environments and ensuring all technical network prerequisites are met. Beyond troubleshooting hardware and software issues, you will coordinate installation and maintenance schedules while maintaining accurate device inventory and management records. This position is ideal for a proactive professional who enjoys direct client interaction and technical problem-solving. The role offers attractive benefits such as a company mobile phone for private use, employer-funded pension schemes, and clear internal career development paths within a stable company that has over 30 years of industry experience.