IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Duisburg

Job Summary

This role involves providing critical Second Level Support for client systems and end-user devices directly on-site in Duisburg. As an IT Service Technician, your daily routine will consist of hardware replacements, troubleshooting both hardware and software issues, and the installation of new notebooks and PCs. You will be responsible for maintaining accurate documentation within a ticketing system while providing high-quality customer advice and support. This position is ideal for technical professionals who enjoy hands-on problem-solving and direct client interaction. Joining a team with over 30 years of experience, you will benefit from a supportive environment that offers flat hierarchies, corporate benefits, and clear internal development opportunities. The role is particularly attractive due to its blend of technical autonomy and the stability of a well-established medium-sized IT service provider.