Working Student IT Support | Werkstudenten/ Werkstudentinnen (m/w/d) IT-Support

Job Summary

This role offers a hands-on opportunity for students to support the IT infrastructure of the City of Potsdam. Working within the Information and Communication Technology department, you will be responsible for the day-to-day maintenance of hardware and software across city administration offices and nearly 50 local schools. Key tasks include the installation and removal of computer equipment, performing first- and second-level support, and conducting troubleshooting analyses. You will also manage user profiles and maintain status updates within the ticketing system. This position is ideal for those seeking practical experience in a public sector environment that values digital transformation and collaborative teamwork. The role is fixed-term until August 2027, offering a maximum of 20 hours per week, making it a flexible option for students to balance their academic commitments while gaining professional technical experience in a structured, supportive environment.