IT Support Specialist | Mitarbeiter (m/w/d) IT-Support
FERCHAU GmbH Niederlassung Saarbrücken
Job Summary
As an IT Support Specialist, you will be the primary point of contact for technical challenges, ensuring the seamless operation of IT infrastructure and operating systems. Your daily responsibilities include receiving, analyzing, and resolving incoming incident reports via telephone and ticket systems. Beyond troubleshooting, you will handle the installation, configuration, and administration of servers and applications, acting as a reliable consultant for users facing technical issues. This role is ideal for entry-level professionals or those with initial experience who want to apply their technical affinity in a dynamic environment. The position is particularly attractive due to its permanent contract, comprehensive professional development through an in-house academy, and a supportive team culture that values digital innovation. You will benefit from unique perks such as childcare subsidies and anniversary bonuses while working on projects for high-profile clients across various technology sectors.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker), State-Certified Computer Scientist, or a comparable qualification.
Experience
- Initial practical experience in IT support is preferred
- Professional experience in receiving, analyzing, and resolving technical malfunctions
- Experience in the administration of servers and applications
- Experience in managing telephone and ticketing systems
Languages
Additional
- Must possess strong communication skills, reliability, and quality awareness. Position is a full-time, permanent role.
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