IT Support Specialist (2nd & 3rd Level) | Mitarbeiter (m/w/d) Second- & Third-Level-Support

Job Summary

As an IT Support Specialist at FERCHAU, you will be responsible for the high-level technical resolution of complex incoming incident reports. Your day-to-day activities involve ensuring the seamless operation of IT infrastructure and operating systems, which includes the installation, configuration, and administration of servers and applications. You will serve as a critical technical bridge, handling administration, backups, system adjustments, and maintenance tasks. This role is ideal for those who enjoy deep technical troubleshooting and system optimization. The position is particularly attractive due to its permanent employment contract, comprehensive professional development through the FERCHAU Academy, and a supportive team environment that values both career starters and experienced professionals. You will work on exciting projects for well-known clients, driving digitalization and networking forward while benefiting from unique perks like childcare subsidies and anniversary bonuses.