IT Support Technician | IT-Supporter (m/w/d) - Referenznummer: 120326-2-NBG

Job Summary

As an IT Support Technician at BFI Unternehmensgruppe in Nuremberg, you will serve as the primary point of contact for technical issues, managing incoming incident reports via telephone and ensuring professional documentation within the customer's ticketing system. Your daily responsibilities include prioritizing technical requests, providing on-site technical service for the headquarters and branch offices, and escalating complex problems to second-level support units. This role is ideal for those who enjoy direct user interaction and hands-on hardware troubleshooting. The position is particularly attractive as it offers an above-tariff fixed monthly salary, individual professional development opportunities, and the chance to gain experience in complex project environments with potential for permanent takeover by the client. Both experienced professionals and career changers are encouraged to apply, making it a versatile entry point into a stable IT service provider.