IT Support Technician | IT Support Techniker (m/w/d) - Referenznummer: 110326-1-KAS

Job Summary

As an IT Support Technician at the BFI Group in Kassel, you will serve as a vital point of contact for users at the on-site Techbar. Your daily responsibilities include providing hands-on support for mobile devices such as iPhones, iPads, and scanners, as well as managing the full lifecycle of workplace hardware through IMAC-D (Install, Move, Add, Change, Delete) tasks. You will be responsible for the setup and commissioning of PCs, laptops, and printers, while resolving technical issues both in-person and via remote support systems. This role is particularly attractive for those looking to work within large-scale corporate environments, offering the chance to gain experience with modern ITSM tools like ServiceNow and the potential for permanent placement at the client site. The position combines technical troubleshooting with active physical tasks and customer service in a professional IT service setting.