IT Technician | IT-Techniker (m/w/d) - Referenznummer: 110326-6-FUE
BFI Informationssysteme GmbH
Job Summary
As an IT Technician at BFI Group, you will be the primary point of contact for end-user support at a dedicated service desk ('Techbar'). Your daily responsibilities include configuring and troubleshooting iPhones and iPads, managing IMAC-D (Install, Move, Add, Change, Delete) processes, and performing hardware installations for PCs, notebooks, and monitors. You will handle incident tickets both in person and via remote support, ensuring hardware and software issues are resolved efficiently. This role is ideal for those who enjoy hands-on technical work and direct customer interaction. The position offers a unique opportunity to work within large-scale corporate environments for an established IT service provider. It is particularly attractive for both experienced professionals and career changers, offering above-tariff salaries, individual training opportunities, and the potential for permanent placement at the client site.
Required Skills
Education
Completed vocational training in the IT field or a comparable qualification.
Experience
- Professional experience in a large-scale corporate environment
- Experience working with Incident Ticket Systems (ITSM)
- Proven experience in hardware configuration and handling (PC, Mobile, Peripherals)
- Experience in on-site customer support or service desk environments
Languages
Additional
- Valid Class B driver's license required. Must be physically fit for handling and moving hardware. Location: Fürth, Germany.
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