IT Support Technician | IT Support Techniker (m/w/d) - Referenznummer: 110326-3-KAS

Job Summary

As an IT Support Technician at the BFI Group in Kassel, you will serve as a primary point of contact for end-users at the on-site 'Techbar' service desk. Your daily responsibilities include managing mobile device configurations for iPhones, iPads, and scanners, as well as performing IMAC-D (Install, Move, Add, Change, Delete) tasks across workplace and factory shopfloor environments. You will be responsible for the setup and commissioning of HP hardware, notebooks, and printers, while resolving technical disruptions via remote support or local Break & Fix interventions. This role is ideal for professionals who enjoy hands-on hardware interaction and direct customer service. The position is particularly attractive due to its placement within a well-established IT service provider offering above-tariff salaries, individual training opportunities, and the chance to gain experience in complex project environments with potential for permanent takeover by the client.