IT Support Specialist | IT-Mitarbeiter (m/w/d)

Stiftung Die Gute Hand

Kürten, Nordrhein-Westfalen, Deutschland

Published Mar 10, 2026

Part-time

Fixed-term

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position focuses on providing essential first-level support and maintaining the foundation's hardware and software ecosystem. You will be the primary point of contact for users, managing everything from telephone support to the maintenance of printing systems and telecommunications equipment. The role is ideal for a service-oriented professional who enjoys troubleshooting and documenting technical environments. What makes this position unique is the opportunity to work within a multi-professional administrative team for a value-driven, non-profit employer that offers structured onboarding, professional development, and comprehensive benefits like a job ticket and bike leasing.

Required Skills

Education

Completed vocational training with a focus on Information Technology (IT)

Experience

Professional experience in IT support or system administration
Experience in managing and documenting hardware and software assets
Proven track record of working with Microsoft software environments
Experience in providing technical customer service or helpdesk support

Languages

Not specified

Additional

Identification with Christian tasks, goals, and values is required. This is a part-time position (50%) located in Kürten-Biesfeld with a fixed-term contract duration.