(Senior) Business Application Service Manager | (Senior) Service Manager für Business Applikationen (m/w/d)
BWI GmbH
Job Summary
As a (Senior) Business Application Service Manager, you will play a pivotal role in ensuring the digital future of the German Armed Forces (Bundeswehr). Working within the Competence Center Application Lifecycle Management (CCALM), you will take professional responsibility for the entire service lifecycle of corporate IT applications, with a primary focus on maintaining stable and secure operations. Your daily activities will involve coordinating between support, operations, development, and external service providers, as well as managing critical incident escalations and optimizing workflows for economic efficiency. This role is ideal for professionals who thrive in agile, DevSecOps environments and enjoy working in virtual teams. The position offers a unique opportunity to work on one of Germany's largest and most complex IT infrastructures, contributing directly to national security. Attractive benefits include 30 days of vacation, mobile working options, trust-based working hours, and a company-funded pension scheme, all within a value-driven and collaborative team culture.
Required Skills
Education
Completed subject-related degree in the field of Information Technology (IT).
Experience
- Approximately 4 years of professional experience in application support or relevant IT consulting
- Several years of experience in professional leadership within a similar IT environment
- Proven experience in IT Service Management using ITIL and BSI Grundschutz standards
- Experience working within agile organizations and virtual teams is preferred
Languages
Additional
- Locations available in Bonn, Frankfurt, Nuremberg, or Munich. Requires the ability to work in a DevSecOps environment and coordinate with external service providers. Must be eligible for work involving German national security infrastructure.
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