IT Support Specialist | IT-Supporter (m/w/d) - Referenznummer: 100326-1-NBG

Job Summary

As an IT Support Specialist at BFI Unternehmensgruppe in Nuremberg, you will serve as the primary point of contact for technical issues, providing both remote and on-site assistance. Your daily responsibilities include receiving and documenting incoming incident reports, prioritizing tasks within a ticketing system, and resolving hardware and software issues. You will act as a bridge between users and specialized departments, escalating complex problems to Second-Level Support when necessary. This role is ideal for professionals who enjoy a mix of helpdesk interaction and hands-on technical service across various corporate locations. The position is particularly attractive because it offers above-tariff monthly salaries, individual professional development opportunities, and the chance to gain experience in complex project environments with potential for permanent placement at client sites. Both experienced professionals and motivated career changers are encouraged to apply.