IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a vital link between users and technology, ensuring seamless operations across the headquarters and various branch locations. Your daily responsibilities involve the intake, analysis, and resolution of user inquiries through a structured ticket system. You will operate within 1st and 2nd level support environments, managing Microsoft Active Directory and maintaining IT infrastructure with a specific focus on client/server environments. This role is particularly attractive for entry-level professionals or those early in their careers, offering a permanent employment contract and the flexibility of mobile working. FERCHAU provides a robust professional growth path through extensive training programs and the stability of a large network of over 130 locations. The position combines technical troubleshooting with high-level customer service, making it an ideal environment to solidify your practical IT knowledge while benefiting from corporate perks and a collaborative atmosphere.