Senior IT Service Technician | Senior IT-Servicetechniker (m/w/d)

BWI GmbH

Kiel, Schleswig-Holstein, Deutschland
Published Mar 9, 2026
Full-time
Permanent

Job Summary

As a Senior IT Service Technician in Kiel, you will play a vital role in ensuring the digital future of the German Armed Forces (Bundeswehr). Your daily responsibilities include the tool-based acceptance, analysis, and resolution of technical faults across PC, telephony, LAN, and WAN environments. You will also manage hardware relocation projects and provide critical on-site support for central operations. This role is highly dynamic, requiring you to work across over 90 locations in Schleswig-Holstein to maintain stable and secure IT services. The position is particularly attractive for those seeking a socially relevant career contributing to national security, offering a collaborative team environment, 30 days of annual leave, and extensive professional development opportunities including free access to LinkedIn Learning. You will be part of a large-scale operation modernizing one of Germany's most complex IT infrastructures.

Required Skills

Education

Successfully completed 3-year vocational training in an IT-related field (e.g., IT Systems Electronic Technician) or equivalent professional experience.

Experience

  • At least 1 year of professional experience in IT, telecommunications, or network environments
  • Professional experience in a government or public authority environment is preferred
  • Experience in tool-based fault analysis and resolution
  • Proven track record in customer-oriented service delivery

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is mandatory; willingness to travel within the Schleswig-Holstein region for on-site service delivery.