Telephony and Video Conferencing Systems Administrator | AWV-2025-054: Administratorinnen & Administratoren (m/w/d) für Telefonie- und Videokonferenzsysteme

Bundesverwaltungsamt

Berlin, Berlin, Deutschland
Published Mar 9, 2026
Full-time
Permanent

Job Summary

As a Telephony and Video Conferencing Systems Administrator at the Federal Office for the Protection of the Constitution (BfV), you will play a critical role in maintaining the communication infrastructure of Germany's domestic intelligence agency. Your daily responsibilities include the maintenance and operation of telephony and video conferencing systems, ensuring seamless communication by troubleshooting faults, monitoring system performance, and fulfilling customer requests. You will also be actively involved in modernizing and building new infrastructures, which includes the installation, deinstallation, and commissioning of hardware and software. This role is highly attractive for those seeking a secure public service position with a meaningful societal impact. It offers a stable career path with the possibility of becoming a civil servant, a competitive salary structure including a specialized intelligence service allowance, and a strong focus on work-life balance through flexible working hours and overtime compensation.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, Technical System Informatics, or IT Systems Management. Equivalent skills and knowledge through relevant professional experience are also accepted. Trainees completing their studies within nine months of the application deadline may also apply.

Experience

  • Professional experience in IT system integration or technical system informatics
  • Experience in the maintenance and operation of telephony and video technology
  • Experience in managing customer requests and technical troubleshooting
  • Experience in system documentation and infrastructure modernization

Languages

German (Fluent)

Additional

  • German citizenship is mandatory. Applicants must pass both written and oral aptitude tests. The role requires a security clearance check. Location: Berlin.