Lead IT Service Technician Europe | Lead IT Service Techniker Europe (m/w/d)

Job Summary

As a Lead IT Service Technician for Europe, you will serve as the primary technical point of contact for the German Armed Forces (Bundeswehr) at their international locations. Operating out of Hilden, you will oversee and execute on-site IT activities across approximately 30 sites in 11 European countries. Your daily responsibilities include managing Incident and IMAC (Install, Move, Add, Change) tasks, administering server and network infrastructures, and performing hardware and software maintenance. Beyond technical support, you will take on leadership responsibilities by managing local portions of central projects, acting as a Release or Change Manager, and ensuring strict adherence to Service Level Agreements (SLAs). This role is ideal for a proactive professional who enjoys a mix of hands-on technical work and project coordination. It offers a unique opportunity to contribute to national security while traveling extensively across Europe, supported by attractive travel compensation and a secure, long-term career path.