Senior Onsite IT Support Technician | IT Servicetechniker Onsite Support Senior (w/m/d)

Job Summary

This senior-level role based in Bremen focuses on providing high-quality 2nd level onsite support within a production-oriented customer environment. As a Senior IT Support Technician, you will be responsible for the end-to-end lifecycle of hardware and software solutions, including installation, configuration, and maintenance. Your daily activities will involve managing Windows clients, printer systems, network infrastructure, and telecommunications equipment. A significant portion of the role involves independent incident management, where you will perform deep-dive troubleshooting through log analysis, driver diagnostics, and BIOS upgrades. This position is ideal for service-oriented professionals who enjoy direct customer interaction and technical problem-solving. The role offers an attractive package including 30 days of vacation, flat hierarchies, and structured career development programs, including manufacturer certifications. It starts as a temporary placement with a clear option for permanent takeover, providing a secure path for long-term career growth.