IT Onsite Support Technician | IT Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Technician, you will be the primary point of contact for first-level client support within a global technology leader's onsite team. Your daily responsibilities include receiving and processing incident reports, managing service requests, and providing hands-on support for standard applications such as MS Office and current Windows operating systems. You will handle the physical installation, replacement, and troubleshooting (Break-Fix) of hardware devices while ensuring all activities are meticulously documented within a ticketing system. This role is ideal for technical professionals who enjoy direct user interaction and hardware maintenance. The position offers an attractive package including a collective agreement contract, performance-based bonuses, and a high likelihood of permanent placement with a client that employs over 168,000 people worldwide, making it a stable and promising career step in the IT services sector.