IT Support Specialist (2nd Level) | 2nd Level Support (m/w/d)

Job Summary

As an IT Support Specialist (2nd Level) in Munich, you will be the primary point of contact for resolving complex technical issues within an international workplace environment. Your day-to-day responsibilities include managing incidents via a ticketing system, coordinating appointments with end-users, and performing hands-on hardware installations for PCs, notebooks, and monitors. You will also play a key role in IT infrastructure moves, software assignments, and basic installations. This role is ideal for an organized professional who can maintain a clear head in fast-paced situations. The position offers an attractive career path through a temporary-to-permanent contract model, providing the security of long-term collaboration combined with modern benefits like flexible working hours, a 'JobRad' bicycle scheme, and a supportive local team. It is a perfect opportunity for those looking to apply their technical expertise in a dynamic, onsite customer environment with excellent public transport links.