IT Service Technician (2nd Level) | IT Servicetechniker im 2nd Level (m/w/d)

Job Summary

This role involves providing comprehensive 2nd level technical support for a leading European IT service provider in Wolfsburg. As an IT Service Technician, you will be responsible for the day-to-day management of IT tickets, hardware lifecycle tasks, and user support. Your primary responsibilities include installing and configuring laptops, managing employee onboarding and offboarding processes, and supporting a variety of hardware including PCs, notebooks, and mobile devices. You will also handle account management and permissions within Azure AD and maintain the internal knowledge base. This position offers a dynamic international work environment with regular working hours and the opportunity for long-term career growth. It is particularly attractive for professionals looking for a stable role with a clear path toward permanent employment in a collaborative team setting where personal development and digital transformation are prioritized.