SAP Application Support Specialist | Wirtschaftsinformatiker:in /Informatiker:in (w/m/d) für die SAP-Anwendungsbetreuung
Universität Bremen
Job Summary
The University of Bremen is seeking a service-oriented SAP Application Support Specialist to join their IT Service Center (Department 8). In this role, you will serve as the primary point of contact for the SAP hotline, providing expert technical support and troubleshooting for approximately 3,500 employees and 18,000 students. Your daily responsibilities include analyzing support requests, performing system customizing, ensuring quality assurance for interfaces, and documenting administrative procedures. Additionally, you will lead training sessions for SAP modules such as Materials Management (MM) and Public Sector Management (PSM). This position is ideal for professionals who enjoy collaborative problem-solving and want to contribute to the digital infrastructure of a major educational institution. The role offers attractive public service benefits, including flexible working hours, mobile work options, a supplementary pension scheme (VBL), and a structured 30-day vacation policy within a diverse and family-friendly environment.
Required Skills
Education
University degree (Bachelor or FH Diploma) in Business Informatics, Computer Science, or a related field; alternatively, completed vocational training as an IT Specialist with significant professional experience.
Experience
- At least 2 years of professional experience in SAP application support or a related field if holding a degree
- At least 2 years of practical experience with SAP modules MM, PSM, CO, FI, or FIAA
- At least 3 years of relevant professional experience required if applying with equivalent qualifications instead of a degree
- Experience in consulting ERP system users and collaborating with external service providers
- Proven experience in the design and adjustment of IT-supported administrative systems
Languages
Additional
- Applications must be submitted in German. For degrees obtained outside the EU, a German translation and ZAB/ANABIN evaluation are required. Located in Bremen, Germany. Public service pay grade EG 11 TV-L.
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