IT Support Technician | IT Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Support Technician in Ingolstadt, you will join one of Europe's leading IT service providers, actively shaping digital transformation for their clients. Your daily responsibilities will involve providing comprehensive IT support to users, managing a local service point, and performing on-site maintenance for Windows clients and printers. You will handle ticket processing and Request for Service (RFS) inquiries with a structured approach, while also troubleshooting network issues across Layers 1 to 3. This role is ideal for those who enjoy direct user contact and technical problem-solving. The position offers an attractive package including a salary of up to €40,000, 30 days of vacation, and flexible working hours. Initially starting through a personnel service provider, there is a clear option for permanent takeover by the client company, making it a stable long-term career opportunity with extensive training and development prospects.
Required Skills
Education
Not specified
Experience
- Professional experience in processing IT tickets and Request for Service (RFS) inquiries
- Practical experience with current Windows operating systems
- Technical experience in network infrastructure, specifically switching and Layers 1-3
- Experience in on-site hardware support for clients and peripheral devices
Languages
Additional
- Location: Ingolstadt; Full-time availability required; Position involves labor leasing with an option for permanent hire; Flexible working hours.
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