Junior IT Support Specialist (First and Second Level) | Junior Fachinformatiker (m/w/d) - IT-Support - First und Second Level

Job Summary

This role involves joining a collaborative five-person in-house IT team focused on maintaining a robust IT infrastructure. As a Junior IT Support Specialist, you will serve as the central point of contact for colleagues, managing the full lifecycle of IT requests from initial ticket acceptance and classification to independent resolution. Your day-to-day responsibilities include supporting Microsoft client systems, telecommunications, and hardware assets such as PCs and printers. You will be responsible for setting up workstations, managing hardware inventory, and documenting technical processes. This position is ideal for someone who enjoys hands-on problem-solving and wants to grow within a supportive environment that values innovation and knowledge exchange. The role is based on-site near Lake Constance, offering a unique blend of professional development and high quality of life with benefits like flexible working hours and comprehensive relocation support.