Senior Support Engineer | Senior Support Engineer (m/w/d)

Job Summary

This Senior Support Engineer role offers a chance to be the central technical point of contact for clients, focusing on virtualization, IT infrastructure, networks, data centers, and Microsoft technologies. The successful candidate will be responsible for overseeing and monitoring existing IT environments to ensure stable, secure, and high-performing operations. Key responsibilities include analyzing technical disruptions, handling complex support requests, and coordinating problem resolution both remotely and on-site. This position is ideal for a professional with deep technical knowledge and a customer-oriented approach, seeking to collaborate closely with technical and sales teams to implement client requirements effectively within a dynamic and innovative IT system house.