IT Administrator – 1st & 2nd Level On-Site Support | IT-Administrator (m/w/d) – 1st & 2nd Level Support Vor Ort

Job Summary

This role is for an IT Administrator specializing in 1st and 2nd level support, providing direct assistance to clients both remotely and on-site in the Landshut/Straubing region, with a focus on the manufacturing sector. Day-to-day tasks involve direct communication with customers via phone, email, ticketing systems, and in person, offering prompt and competent help with IT issues. The administrator will prepare IT workstations, install and configure hardware and software, and actively support the optimization of client IT infrastructure. This position requires strong communication skills, a solution-oriented approach, and the ability to work independently while collaborating closely with 3rd level support, with opportunities for professional development. The ideal candidate enjoys implementing IT solutions directly with clients and possesses a high degree of service orientation.