IT Systems Engineer - Voice Specialist | Fachinformatiker Schwerpunkt Voice (m/w/d)

Job Summary

This role involves joining the 3rd-level specialist department focused on Voice operations, where you will ensure the secure and stable performance of SipWise and Softswitch platforms. Day-to-day, you will assist in the technical implementation of new Next Generation Network (NGN) couplings with other providers and collaborate with IT and development teams to enhance existing voice tools. A key part of the position includes generating reports, evaluations, and monitoring defined KPIs to maintain service quality. This position is particularly attractive for professionals seeking stability in a growing industry, offering a permanent contract, 30 days of vacation, and a dynamic medium-sized company culture that values short decision-making paths and internal professional development. You will be part of a regional innovation driver focused on expanding fiber optic infrastructure.