Junior IT Support Specialist (First and Second Level) | Junior Fachinformatiker (m/w/d) - IT-Support - First und Second Level

Job Summary

As a Junior IT Support Specialist, you will join a collaborative five-person in-house team dedicated to maintaining and optimizing a robust IT infrastructure. Your day-to-day responsibilities involve serving as the central point of contact for colleagues, managing the full lifecycle of hardware from procurement to installation, and resolving technical issues through a structured ticket management system. You will support Microsoft client systems, telecommunications, and peripheral devices while ensuring all processes are meticulously documented. This role is ideal for a service-oriented professional who enjoys hands-on hardware management and troubleshooting in a team-centric environment. The position is particularly attractive due to its location near Lake Constance, offering a strong work-life balance through flexible working hours (Gleitzeit), comprehensive professional development opportunities, and a suite of benefits including health programs and retirement provisions.