Onsite IT Technician | Onsite IT Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Technician based in Darmstadt, you will be the primary point of contact for technical support and infrastructure maintenance. Your daily responsibilities include managing Active Directory, resolving incoming incidents via email and ticket systems, and providing Level 1 and 2 support. You will be responsible for error correction, follow-up procedures, and maintaining comprehensive documentation of all work processes. Additionally, you will play a key role in user enablement by training staff on software usage. This role is ideal for proactive professionals who enjoy a mix of remote service desk tasks and hands-on onsite support. The position offers an attractive salary, long-term career perspectives, and intensive onboarding. It is initially offered through professional recruitment with a clear option for permanent takeover by the client company, making it a stable entry point into a market-leading managed services environment.
Required Skills
Education
Not specified
Experience
- Professional experience in Service Desk operations and remote support
- Proven experience working with ticket systems and documentation management
- Practical experience in Active Directory administration
- Experience in troubleshooting and error resolution within a corporate environment
Languages
Additional
- Location: Darmstadt; Employment type: Full-time, permanent contract (initially via agency with takeover option); Immediate start available.
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