IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician for Onsite Support in Hechingen, you will play a vital role in maintaining the IT infrastructure of a market-leading solutions provider. Your daily responsibilities will involve handling incoming support calls, managing tickets through their lifecycle, and providing direct onsite assistance for Windows clients, mobile devices, printers, and network issues. You will be responsible for Break/Fix, IMAC (Install, Move, Add, Change), and Hardware/Equipment tasks. This position is ideal for a proactive professional who enjoys a mix of technical troubleshooting and customer interaction. The role is offered initially through temporary employment with a clear option for permanent takeover. Key attractions include a high degree of personal responsibility, flexible working hours for work-life balance, 30 days of annual leave, and comprehensive training opportunities to support your professional growth within the company.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Electronics Technician) or a similar qualification with relevant professional experience.
Experience
- Professional experience in IT system integration or IT system electronics
- Practical experience in handling hardware components and mobile end devices
- Proven experience using professional ticketing systems for incident management
- Experience in onsite customer support for Windows clients and peripherals
- Basic professional knowledge of network infrastructure and patching
Languages
Additional
- The position is initially via labor leasing (Arbeitnehmerüberlassung) with an option for permanent hire. Location is Hechingen, Germany.
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