IT Onsite Support Specialist | IT Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Nürnberg, Mittelfranken, Bayern, Deutschland
Published Apr 3, 2026
Full-time
Permanent

Job Summary

As an IT Onsite Support Specialist in Nuremberg, you will serve as the primary point of contact for technical issues, providing hands-on support and customizing installations in close coordination with clients. Your daily responsibilities include planning and executing software rollouts and updates, managing Office 365 environments, overseeing video conferencing systems, and supporting mobile devices. You will act as a bridge between customers and internal departments, translating user feedback into actionable improvements. This role is ideal for a service-oriented professional who enjoys a mix of technical problem-solving and direct user interaction. The position offers a modern work environment with high-quality equipment, 30 days of vacation, and excellent professional development opportunities. Initially offered through a personnel service provider, this role includes a clear path toward permanent employment with the client company.

Required Skills

Education

Completed vocational training in IT (e.g., Fachinformatiker) or an equivalent professional qualification.

Experience

  • Professional experience in IT Support or IT Service Desk environments
  • Experience in customizing and maintaining existing IT installations
  • Proven track record in troubleshooting and resolving technical problems as a first point of contact
  • Experience working in cross-functional collaboration with specialized departments

Languages

German (Fluent)English (Fluent)

Additional

  • A valid driver's license is considered an advantage for this role. The position is based in Nuremberg and is initially a temporary-to-permanent placement (Arbeitnehmerüberlassung with takeover option).