Onsite IT Support Technician | Mitarbeiter Onsite Support (m/w/d)

Job Summary

As an Onsite IT Support Technician, you will be the primary technical point of contact for clients across Saxony, providing hands-on support for hardware and software issues. Your daily responsibilities include setting up, configuring, and commissioning workstations, as well as providing user instruction. You will perform troubleshooting and fault analysis for desktops, notebooks, printers, and peripherals, while also handling basic networking tasks such as patching. The role involves managing the full lifecycle of IT assets, from inventory management and storage to supporting large-scale software rollouts and office moves. This position is ideal for service-oriented professionals who enjoy a mix of technical problem-solving and direct customer interaction. You will work within a structured environment using ticket systems like Jira and following ITIL processes. This role offers the stability of a collective agreement, performance-based bonuses, and a high potential for permanent takeover by the client, with a company vehicle provided for travel within the region.