IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

ANG GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Feb 24, 2026
Full-time
Permanent

Job Summary

This role involves the administration and support of Windows and Linux server environments within a 2nd level capacity. As an IT Support Engineer, your day-to-day responsibilities include analyzing and resolving technical malfunctions in IT infrastructure, managing network systems, and ensuring the stability of server architectures. You will collaborate closely with 1st level support for escalations and assist 3rd level teams with the implementation of new technologies and automation initiatives. The position requires a strong focus on data security, system performance monitoring, and the maintenance of security policies through regular patching. This is an attractive opportunity for professionals who enjoy working with a modern tech stack—including cloud platforms like Azure and AWS—and who value continuous professional development through certifications. The role offers a permanent contract in a growing company with the chance to work on diverse, large-scale IT projects.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and systems administration
  • Proven experience in managing Windows and/or Linux operating systems
  • Experience in network infrastructure and server system troubleshooting
  • Experience with virtualization platforms and monitoring solutions
  • Experience in implementing security policies and patch management
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security. Permanent full-time position.