IT Support Specialist (Level 2) | Support 2nd Level (m/w/d)

Job Summary

As a Level 2 IT Support Specialist, you will be responsible for the administration and maintenance of Windows and Linux server environments. Your day-to-day activities involve analyzing and resolving complex technical malfunctions within the IT infrastructure, including network and server systems. You will act as a vital link between 1st and 3rd-level support, ensuring smooth escalation processes and assisting in the implementation of new technologies. Beyond troubleshooting, you will contribute to system architecture planning, performance monitoring, and the automation of routine tasks using scripting. This role is particularly attractive for professionals who enjoy variety, as it involves working with a broad modern tech stack—ranging from virtualization and cloud platforms to advanced security solutions—and offers the stability of a permanent contract with significant opportunities for professional development and certifications.