IT Service Technician | IT-Servicetechniker (m/w/d)
PHARMATECHNIK GmbH & Co. KG
Job Summary
As an IT Service Technician based in Rostock, you will play a vital role in expanding the company's leading market position in Germany. Your daily responsibilities include providing both on-site and remote technical support to customers, troubleshooting IT issues, and performing essential installation and maintenance tasks for hardware and peripherals. A significant portion of the role involves service travel throughout the Eastern region of Germany to ensure client satisfaction. The ideal candidate is technically adept with a strong focus on customer service and team collaboration. This position is particularly attractive due to its blend of field work and remote capabilities, supported by a modern corporate culture that offers flexible working models, professional development opportunities, and a comprehensive benefits package including a company bike scheme and childcare subsidies. You will be part of a large, stable organization of 800 employees specializing in healthcare software solutions.
Required Skills
Education
Not specified
Experience
- Professional experience in IT technical support and service
- Experience with Windows 10 and 11 operating systems
- Proven track record in hardware installation and maintenance
- Experience in customer-facing service roles
- Experience in regional field service operations
Languages
Additional
- Valid Class 3/B Driver's License required; Willingness to travel for service calls throughout the Eastern region; Must provide salary expectations and earliest possible start date.
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