3rd Level IT Support Specialist (Part-Time) | 3rd Level Supporter (m/w/d) - Teilzeit - (20 Std./Wo.)
BFI Informationssysteme GmbH
Job Summary
This part-time position (20 hours per week) based in Berlin involves providing high-level technical support within a professional IT services environment. As a 3rd Level Supporter for the BFI Group, you will be responsible for the commissioning of IT end-user devices, managing complex technical issues through a ticketing system, and actively contributing to the improvement of IT processes. The role requires a strong technical foundation in hardware and networking to resolve advanced infrastructure challenges. This position is particularly attractive for those seeking a stable, above-tariff monthly salary and the opportunity to gain experience in complex project environments with well-known German companies. The BFI Group offers individual training opportunities and a clear path for professional development, making it an excellent choice for both experienced professionals and motivated career changers looking for a flexible work schedule.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable technical qualification.
Experience
- Professional experience in 3rd level IT support
- Practical experience in commissioning and configuring IT end-user devices
- Experience working with professional IT ticketing systems
- Proven background in hardware and network troubleshooting
Languages
Additional
- Location: Berlin; Working hours: 20 hours per week (Part-time); Applicants must provide availability, salary expectations, and a contact phone number.
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